Frequently asked questions

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General

 

Where can I register?

You'll find a button saying "Register" at the bottom right of the overview page.

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Is registration free of charge?

You can do and use everything you find here on the home page absolutely free of charge.

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Whenever I try to log in, the following message appears: There is no user with this nickname and password

Maybe you typed a wrong letter or switched the capitals and lower cases? Please try it again and make sure that you typed in your password correctly.

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How can I earn Credits?

Fashion Credits can be earned by hard work, activities or jobs (beginning from status “Beauty Queen”). Just click into columns on the site you normally don’t use that often. Variety can be a lot of fun and helps earning more credits or experience points.

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How do I change my status?

Due to different activities you collect experience points and will be upgraded step by step in your status. So, just be surprised and most important – just have fun on top-model.biz.

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What can I do against intruder?

You have several possibilities to protect yourself against bad entries, comments or news. In the chat are always moderators available who can help to solve your problem. Is there another user bugging you, you can block this user on his comp card so he can’t contact you again. You can also contact us directly, just click on the bottom of this page on the contact form.

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Community

Is it possible to find other users?

Yes. There's a Friend Finder in Community & Message Board / Community / Friend Finder where you can make a specific search.

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How can I send another user a friend request?

Just click on the user's comp card. You'll find the "become friends" link in the menu bar on the left. As soon as you click on the link, the user will receive a friend request by e-mail. If the user accepts your invitation, you are friends. You can also make friends with a user in the chat. To do this just click with your right mouse button on the user's name in the list of participants and then on "become friends".

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I have registered but I haven't received a confirmation mail!

Maybe the confirmation email ended in your spam filter – please double check. We can’t resend the confirmation email, since this has been sent automatically after the registration. Best would be, you send an email with your chosen nickname & e-mail address to editorial-office@depesche.com. Then we can release you manually.

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How can I write a forum post?

To write an entry for the forum you have to be registered and logged in. Please click in COMMUNITY & MESSAGE BOARD on Message Board and choose a column. Now you have two possibilities: You can open a new theme or you write something to an already existing theme. To write a comment to a present theme, just click direct on that headline and then on Answers. When you click onto the button Quote, the text of the user will be shown also in your comment. Would you like to write about a new theme, click in the menu bar on New Topic. Now you write a headline and write your own text.

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How can I send another user a friendship request?

Click on the comp card from the other user. On the left side of the menu bar you’ll find the link Make Friends. The moment you click on this button, the other user receives the friendship invitation. When the other user confirms the invitation, you two are friends. Additionally you can become friends in the chat. Click with the right mouse button on the name of the user in the attendance list and click on Becoming Friends

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Comp card / My profile

How can I change my profile picture?

Go to your comp card and click on "Edit profile picture" which you'll find in the navigation bar on the left.

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Where can I change my personal details?

Go to your comp card on the left side onto "My Privacy". Here you can change a lot of details in your account.

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Where can I change my e-mail address?

To change your data, go to your comp card. On the left side of the navigation you’ll find the link "My Account". Here you can change your email address. You will receive an email from us to your new address. Please follow the instructions in that email to activate the new email address.

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How can I change my user name?

Unfortunately it is not possible to change your user name. But you are free to delete your old account and register again with a new name. But all entries like designs, outfits and your guestbook will be gone.

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Where can I find my mobile phone?

On your comp card you’ll find on the left side in the navigation the link "My Mobile".

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How do I change my avatar?

Please go to your comp card to the left sift side, in navigation on Change Avatar. Here are tips what you have to do when you would like to change your avatar. Please read all points carefully and click afterwards on Change Avatar. After you confirmed your change, you will be automatically forwarded to your closet and can choose a new avatar.

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Vouchers

Where do I find the vouchers I have bought?

After you have bought a voucher you will find it in the left drawer of your make-up table in your wardrobe!

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How can I buy a voucher?

You can buy vouchers to the value of 50, 200 and 500 Fashion Credits in all the shops and then give them to your friends. And this is how you do it: Go to your favourite shop and click on the amount you want to give on the gift stand. You will then find the voucher in the left drawer of your make-up table in your wardrobe and you can give it to a friend straight away.

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How many vouchers can I buy?

You can buy up to three vouchers at one time. If you want to buy a new voucher, you must first give the others to your friends.

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How do I give a friend a voucher?

You can give a voucher as a present to a friend. Just click in your closet onto the voucher drawer, click on Give this coupon as a gift!, pick the right voucher and search in the scroll down bar for the friend you like to give the voucher to. Click on Give this coupon as a gift!,and immediately your friend will get the voucher. Your friend also receives a message about the gift in his news.

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How can I use a voucher?

The vouchers can be used in the individual stores. Just go to your favorite shop, search for a dress you like and your voucher will automatically be used. You don’t need to do anything. Attention! You cannot use vouchers you bought, you can only use them as a gift.

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